Curation FAQs

Curation FAQs

FAQs

How do I remove titles from my Library/School's Comics Plus catalog?


How long before changes are reflected in my catalog?

Changes can take anywhere from 1 - 2 hours to reflect on your site. 

How many titles can I remove?

As many as you would like!

Who will be affected by the titles I remove?

All users of your Library/School will see the changes you have made. If your School/Library has more than one URL/Institution, you will need to make changes on all URLs/institutions individually. Only your users will see the changes you have made, your users will not see any changes made by other Libraries/Schools. 

How do I remove an entire category from my catalog?

Please contact our support team at support@librarypass.com - they can disable full Interest Categories on your behalf (please note, this will result in ALL titles tagged with this interest category and ALL NEW titles tagged with this interest category, also being removed from your collection). 

How do I remove an individual publisher from my catalog?

Once you Disable all titles from a publisher, that publisher and their titles will no longer be available to your patrons. See our instructions on bulk selecting here: Disable/Enable Titles in Bulk

How do I challenge the placement of a title?

Our Request for Reconsideration of Materials Policy allows our customers to request a review of the age ratings of individual titles and/or series in their collections. Each request is reviewed and evaluated solely in accordance with the principles and guidelines stated in our Collection Development Policy, and a decision is typically rendered within one business week after the request is received.

NOTE: Our customers also have the ability to remove individual titles that may not align with their collection development policy from their own collections.

If you have any questions about these guidelines, or how they’ve been applied to specific titles, please don’t hesitate to contact us at info@librarypass.com.

Follow the steps below to submit a challenge to the placement of a Title(s)/Series:

  1. Submit a ticket! Click HERE to Submit a Ticket! 
  2. Under "Help Topic" choose: "Content Question"
  3. For "Type of Request" choose: "Review Age Rating"
  4. Complete the form and we will get back to you with a response/resolution asap!


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